Introduction
Learn2FX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading analysis platform and related services.
By using Learn2FX, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Information You Provide
- Account Information: When you register, we collect your email address and any profile information you choose to provide.
- Payment Information: If you subscribe to a paid plan (Trader or Pro), our payment processor (Stripe) collects and holds your payment details. Card numbers and payment credentials never touch our systems — we store only a reference linking your account to your Stripe customer and subscription records, plus a billing event trail that contains no payment details.
- Communications: When you contact us, we collect the content of your messages and any information you provide.
Information Collected Automatically
- Usage Data: How you interact with our platform, including pages viewed, features used, and time spent.
- Device Information: Browser type, operating system, device type, and IP address.
- Cookies: We use cookies and similar technologies to maintain sessions and remember preferences.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize and improve your experience
Legal Bases for Processing
Where UK/EU data protection law applies, we rely on the following legal bases: processing needed to provide your account and, for paid plans, to manage your subscription and payments is based on performance of a contract (Article 6(1)(b) UK/EU GDPR); security monitoring, fraud prevention, and service analytics rely on our legitimate interests; retention of billing and audit records relies on our legal obligations (tax record-keeping) and the establishment or defence of legal claims; and where we ask for your consent (for example, optional communications), that consent is the basis and you may withdraw it at any time.
Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that perform services on our behalf (hosting, analytics, payment processing).
- Legal Requirements: When required by law or to protect our rights, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS 1.2+)
- Encryption of data at rest
- Regular security assessments
- Access controls and authentication
- Secure development practices
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to processing of your personal information.
- Withdrawal: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at privacy@learn2fx.com. We will respond to your request within 30 days.
Cookies & Tracking
We use the following types of cookies:
- Essential Cookies: Required for the platform to function (authentication, security).
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand how you use our platform.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our platform.
Third-Party Services
We use the following third-party services:
- Clerk: Authentication and user management. Privacy Policy
- Convex: Database and backend services. Privacy Policy
- Stripe: Payment processing for paid subscriptions. Stripe processes payments on our behalf and also acts as an independent controller of regulated payment data (for example, for fraud prevention and its own legal compliance). Privacy Policy
- Vercel: Hosting and deployment. Privacy Policy
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete your personal information within 30 days, except where retention is required for legal purposes — the retained categories below are kept as pseudonymized records (your account identifiers remain only as opaque references, with profile data removed), not as anonymous data. Specifically: records of orders and trades executed through the platform are retained in pseudonymized form for up to 6 years, in line with the UK limitation period for legal claims; billing and subscription event records (which reference Stripe transaction identifiers but never payment details) are retained for 6 years from the end of the relevant financial year to meet UK tax record-keeping duties and for the defence of legal claims; and a minimal record of consent you gave or withdrew is kept for the same period. Invoices and receipts are held by Stripe under its own legal retention obligations. Chat, coaching and journal reflection content is deleted, not retained.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@learn2fx.com
- Contact Form: learn2fx.com/contact